We recognise that the fan experience is key to the success of your event. The safety, enjoyment and customer service that fans experience ultimately reflects on the event organised.

Everything from selling, scanning and resolving ticket problems demands courteous attention.

We make people feel respected, appreciated, informed and politely routed

One of the most important aspects of any event is to properly greet your VIP’s and have every customer identity vetted. 

From site visits, risk assessment and liaison with stakeholders to effective management of patron safety. Our team will work with you to an agreed budget providing a professional security services for your peace of mind. 

A major concern at most events, where many people arrive in a short space of time into one area. Combining parking areas and routing pedestrians is just one of the challenges.

We always prepare for the unexpected in our role and are fully staff with trained wardens, CIMS staff and specialists in emergency and evacuation procedures.

We carry out extensive safety and hazard identification checks. We also have a robust incident reporting process and fully qualified health and safety officers.

Investigating the operational logic of the event, planning for alcohol use, assessing risks and making policies for protection.

Ensuring that there are enough properly qualified staff for the event, available on the dates required.

We need to make people feel safe, respected, informed and politely routed. We provide a range of spectator services, including: ushering, safety officers and crowd management.

We provide extensive event management planning services, including: command control communication, risk management and nationwide event delivery from start to finish.